The Online Academic
FAQs
The Online Academic Help considers that transparency builds trust. This FAQ section is evidence of this belief – clarifying students’ expectations regarding our service. This section answers some commonly asked questions regarding our service.
- Best grades
- Direct 24/7 chat
- Plagiarism and AI-free content
What if I missed sharing any information related to the assignment?
If you missed sharing any information related to the assignment, you can still share the information after completing the assignment. If the assignment can be updated with limited effort, we are happy to adjust the information in it. However, in case of lengthy revisions, additional charges may apply.
What if I get a revision from the teacher?
We are happy to revise the work based on the teacher’s feedback. But because we are transparent, we definitely need some time (depending on the nature of the revisions) to revise the work. However, if there is urgency, we never disappoint students.
What if I am unable to get the assignment on time?
We rarely miss any assignments as we have a 100% on-time delivery rate. If we think we need more time to deliver good work, we request the student for extension. As a matter of fact, it is better to submit fine work with a 5% deduction instead of submitting wrong or incomplete work on time, which would be catastrophic.
How do you ensure plagiarism and AI-free work?
We provide students with 100% plagiarism-free and AI-free work. As we deliver assignments 2-3 days before the deadline so we ask students to submit to Turnitin for the safe side.
Who will write my paper – do you have a specialist for my subject?
All assignments are written by a Master’s (or a PhD) in the equivalent or same discipline and have at least two years of academic writing experience.
Can I directly talk with the writer?
Yes, after making a payment, you can talk with the writer through WhatsApp, Facebook, or Email. You can also provide extra material, ask questions, and inquire about the progress.
What citation styles do you support?
We format assignments in all referencing types, including but not limited to APA 7, Harvard, MLA, Chicago, OSCOLA, IEEE, and any custom style your university provides.
Do you provide a Turnitin and AI detection report?
We provide both plagiarism and Turnitin reports.
How is my data or information protected?
Our website has a 256-bit SSL encryption and is fully GDPR compliant. We never share or sell student data to third parties.
What payment methods are accepted, and are they secure?
We accept payments via PayPal. However, if the student wants to pay through a bank account or Remitly. We arrange the desired payment method.
What happens if I need my paper in less than 24 hours?
We have a Super-Express service in which we offer 3,000 words; this comes with a surcharge, and acceptance of such orders depends on the availability of the writers.
Can you match the formatting template my university provided?
Students can provide the marking rubric or template, and our writers match the work accordingly.
Will my work ever be resolve or published online?
Never. All rights are transferred to the student
upon delivery and files are removed from our
servers after 30 days.
Will my work ever be resolved or published online?
Never. All rights are transferred to the student upon delivery, and files are removed from our servers after 30 days.
What is your refund policy?
If we are unable to meet a deadline or fulfill instructions even after anyone free revisions, we refund the full amount. Alternatively, if your assignment is changed or cancelled, you can inform us of a refund.
Do you handle statistical analysis or coding?
Yes, we have experts for SPSS, Stata, R, Python, and MATLAB who perform analyses and also provide relevant files.
